FAQs

Convention Centre Reception

Here you can find some of the questions the National Convention Centre Canberra is regularly asked. If your question is not on this list then please feel free to fill out this form and we'll get back to you as soon as possible.

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How do I buy tickets for a concert or event at the Royal Theatre?

You can buy tickets from Ticketek. Ticketek also operates a box office at the National Convention Centre Canberra during each concert. Contact Ticketek on 132 849 or visit their website www.ticketek.com.au

Advance ticket collection is not available at venue prior to show. Please see Ticketek website for list of available pre-collection locations.

What are the opening hours?

The reception desk is open at all times during a conference or event. Standard opening hours are from 8.00am to 6pm, Monday to Friday.


Where is the coach drop-off point?

There is a bus bay located on Coranderrk Street, less than a minute from the main entrance of the Centre.

Undercover car parking?

Yes. Convenient and secure parking is available underneath the National Convention Centre for 480 cars, with internal lift access from the top level. Car parking is available 24 hours a day, 7 days.

Is there disabled access?

Yes. The National Convention Centre Canberra is a fully accessible venue, with ramps located on the Constitution Avenue and Glebe Park entrances to the building and disabled accessible lifts in the car park. All theatres and the Ballroom are accessible, as are amenities such as bathrooms. Read more.

Who supplies audio-visual services to the National Convention Centre Canberra?

Staging Connections, a leading audio visual and event services company that has been creating unforgettable events for nearly 30 years. They have an office on-site at the Centre.

Is there a cloakroom?

Yes. The cloakroom is situated at reception.

How long does it take to get to the airport?

Getting to the airport by car takes as little as 15 minutes; 30 minutes at peak hour or when the traffic is heavy.

How do I get a taxi?

A taxi rank is located at the entrance and you can book a taxi direct using our free taxi phone or connecting directly with Uber.

Is there a day spa nearby?

Yes. A range of spas are within a short walking distance of the National Convention Centre Canberra. Ask reception for more details: +61 2 6276 5200 or email ncc.sales@ihg.com

Where is Crowne Plaza Canberra?

The award-winning Crowne Plaza Canberra is a 2-minute walk from the Centre. Walk up City Walk and access the hotel by way of the stairway on your right (opposite the newsagent).

 

 

Who owns the National Convention Centre (NCC)?

The centre is owned by the ACT Government and managed by IHG (InterContinental Hotels Group).

 
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